AUTHENTICITY & CERTIFICATIONS

Confidence in Every Piece
When you purchase fine jewellery, authenticity matters. At THE GOLD FACTORY, we are committed to providing jewellery that meets our standards for quality, purity and craftsmanship.

Gold Purity
Our jewellery is made using the gold purity stated for each individual piece. Gold purity indicates the proportion of pure gold contained within the metal.
22K gold, for example, contains approximately 91.6% pure gold, with the remaining portion consisting of other metals used to provide the strength and durability required for jewellery.

Hallmarks & Verification
Where applicable, jewellery may carry appropriate hallmarks or markings that indicate its gold purity. Relevant documentation or certification may also be provided with your purchase.

Your Certificate
Depending on the product, your purchase may include documentation detailing information such as gold purity, weight and other relevant product information.
We recommend retaining your original invoice and certificates as important records of your purchase.

Jewellery You Can Trust
From the gold itself to the finished piece, our commitment is to transparency and quality. When you choose THE GOLD FACTORY, you can purchase with confidence knowing that every piece is presented with the information necessary to understand its quality and value.